Knowledgebase Sales and invoices How to View Orders and Confirmation

How to View Orders and Confirmation

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How to View Orders and Confirmation

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Ubong

Uploaded on 2025-02-12 11:12:05

The Orders function displays all customer orders placed through your website, SelPlace, or third-party platforms.


Step 1: Select "Orders" from the menu on the left-hand side of your screen. This section categorizes orders by status, including: Pending, Accepted, Cancelled, En route, Delivered, Rejected, Refunded.


This allows you to track and manage orders efficiently.



Step 2: Click on the order ID to view the order details


Step 3: Order details can be downloaded or sent to the customer via email or WhatsApp message.




N.B: Access to view the order page is by permission. If you do not have permission to view this page, please speak to your store administrator.